Privacy policy

Privacy Policy last updated:

Our Privacy Policy section informs users how and why we at collect information and what we do with it next. Due to a chop and changing state of privacy and technology laws we are going to update this section according to the legislation amendments, so keep track of events.

Does collect any information while I’m browsing the site?

We do not collect personal information of users who visit our site. Meanwhile, we can save session cookies with your permission.

What technologies we use?

We use cookies: these small pieces of data depict user’s behavior on the website showing what pages are visited, what is clicked and how long does the session last. Also we take an advantage of pixels, small blocks of code that allow to measure viewing of a website.

What information do we collect?

AskGenie is a personal assistant service that provides relevant and high quality educational help to anyone who needs it. We’ll find you your personal genie who will grant your studying wish and for that aim we collect information that is:

  • provided to us by you directly when you interact with our site or representatives
  • gotten from the third parties (like social media platforms that are not restricted by your privacy settings)
  • required for successful accomplishment of your request. We do not need, collect or store personal information except your name, email, date of birth. All payments are processed with help of providers of online transactions and we do not have an access to your personal information.

We can send you an email with all information we have about you that is stored in our system upon your request.

What do we do with all received information?

We use it for:

  • correct accomplishment of your requests;
  • protecting our products and services
  • for directly addressable delivery of our services
  • providing personalized content and ads
  • proposing appropriate services that might be interesting to you
  • improving our service including but not limited to data analysis, testing, troubleshooting and research
Does AskGenie disclose stored information to the third party?

Specifics of our work suggest that we have to work with third parties to provide top-quality services. As a result, your personal information may be shared to the third parties including but not limited to:

  • AskGenie representatives who deal with inquiries. All of them work under confidentiality agreement to secure your privacy.
  • Third-party vendors who accomplish your request
  • Services that process information for analytics, advertising and transactions
  • In statutorily prescribed situations we may disclose your personal information to government or law enforcement agencies when it is necessary to protect our legal rights.

Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact us

If there is any question concerning our Privacy Policy, feel free to contact our Support team.